Services > UST Class C Operator Training > FAQ
Q: Does PASS training meet the new EPA requirements for Class C UST Operator training?
A: Yes. The EPA has compiled a set of minimum guidelines that each state must follow when developing training requirements. We also work closely with state governments to ensure that our program meets or exceeds their standards.
Q: What about states that haven’t published standards yet?
A: We have developed our training program to closely follow the requirements of the federal EPA. This in combination with our flexible testing platform will allow us to adapt our system to meet the needs of any state. We only train in your state if we are approved by the state department responsible for UST Operator Training. Please Contact us to see if we are available in your state.
Q: Where will Class C UST training be held?
A: Our Class C UST Training program is computer-based and can be administered on-site. We feel this is the best way to administer this type of testing due to its nature.
Q: How long will the training take?
A: We anticipate that the testing should take no longer than 45 mins to complete.
Q: Does the entire test have to be completed in one session?
A: No. Our platform allows individuals to work and complete training on a schedule that is most convenient to them. If a trainee quits the training, our system saves their status allowing them to return and finish.
Q: Is a software license required for each computer that runs the training?
A: No, we require no license! Each site has the ability to train as many individuals as desired/required. However a small fee per trainee will be assessed before training begins.
Q: How much does your solution cost?
A: We are committed to providing an affordable, quality service to our customers. We charge $12.99 per trainee.
Q: When am I required to have my employees trained?
A: The EPA's target for full implementation of the operator training program is early 2012. By that time, a certified Class C UST operator must be on-site at all times in order to be open and operational. Some states have moved their deadline forward! Contact us if you are interested in knowing what your state is doing.
Q: Some of my employees have limited computer skills or speak little or no English. Does your program accommodate that?
A: Our program is designed with a very simple, graphically driven interface which incorporates both audio/video and text. This allows for a very simple, straightforward user experience. We are also considering translating the curriculum into multiple languages.
Q: Is your UST Class C training site-specific?
A: Yes. We deliver meaningful "fail-save" training on common UST Facility components and best practices in properly responding to environmental and safety procedures. We require a post training, site-specific, orientation that locates and identifies important components reviewed in the training. This orientation is to be performed by a manager or Class B Operator.
Q: Are certifications valid for multiple sites?
A: This varies from state to state. Contact us to see what your state is doing.
Q: How long is the training valid?
A: This varies from state to state. Contact us to see what your state is doing.
Q: Who can I contact if I have problems?
A: You can contact us or your PASS Director if you ever need assistance. In addition a technical support phone line is available to clients.
